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Listener Support


What does my computer need in order to listen or watch?

Windows Users

Microsoft Operating Systems:  XP or Vista

Browsers:  Microsoft Internet Explorer 6 or later or Mozilla Firefox 2.0 or later plus the Windows Media Player Firefox Plugin  

Media Player for Windows Media Streams: Windows Media Player 7.0 or later

Media Player for Shoutcast, Icecast, and AAC+ StreamsWINAMPVLC Media Player, or Windows Media Player 7.0 or later plus the Orban AAC+ Plugin

Flash: Adobe Flash Player 8 or later.

 

Mac Users

Apple Operating System:  Mac OS X v10.3.9, 10.4 and later

Browsers:  Apple Safari 2.0 or later  or  Mozilla Firefox 2.0 or later

Media Players for Windows Media Streams:  Quicktime 7.0 or later, plus Flip4Mac WMV and the Flip4Mac Streaming Utility or Windows Media Player for Mac/OS X

Media Player for Shoutcast, Icecast, and AAC+ Streams:  VLC Media Player

Flash:  Adobe Flash Player 8.0 or later

 

FAQ and Help Section

Windows Media PlayerConnection Problems and additional FAQs.

Firewalls:  Many places of business are employing the use of a 'Firewall' to keep a handle on the Internet traffic going to and from their network.  Please contact your IT personel to see if a company firewall is previnting you listening to the stream.  If you using your home computer, disable your firewall temporarily, and then try the stream again.

Pop-up Blockers: Pop-up blocker software may prevent the player window from opening.  Examples of 'pop-up' blocker software include browser toolbars like Google, yahoo, MSN and others.  Software packages like Zone Alarm, Norton Internet Security and others may also include popup stoppers.  Most 'pop-up blocker' software can be temporarily disable by holding down the <Crtl> key while you click on the listen link.  Mac users can disable the pop-up blocker for just one window by usually holding down the Control + z key while clicking on the link.

Important Information:  Even if you have tried all these troubleshooting measures, it is still possible that there is a local network issue that creates connection problems for you while others can listen perfectly. The company you obtain your Internet signal from could have installed a new piece of equipment, implemented a firewall, or a router could be updating its IP table and it takes up to 24 hours to complete. Check with your Internet Service Provider or local computer technician for additional information about your streaming trouble.

 







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